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Get a clear, independent view of how your digital services perform, where risks sit, and what to prioritise next across accessibility, security, compliance and day-to-day management.
When multiple suppliers, internal teams and legacy decisions shape your systems over time, it becomes difficult to see where accessibility gaps, security weaknesses, performance issues or compliance risks actually sit. Without an independent review, important problems can remain hidden until they affect service delivery or procurement planning.
Many organisations already know something needs attention, but not what should be addressed first, what can wait, and what carries the greatest operational or compliance risk. This makes it harder to allocate budget, prepare tender documents, or explain technical needs to leadership in clear terms.
Older websites and digital tools often accumulate workarounds, duplicated content, unclear ownership and inconsistent documentation. As a result, even simple updates can become slow, risky or dependent on a small number of people, which creates pressure for communications, IT and procurement teams alike.
Internal concerns about accessibility, GDPR, multilingual publishing or system resilience are often difficult to turn into a defensible business case. Without a structured audit, it is harder to justify investment, define requirements for suppliers, or show that planned work is based on identified organisational needs rather than assumptions.
We assess how your website or digital service behaves for real users across key pages and tasks, identifying where slow loading, heavy pages or inefficient journeys create friction. The review focuses on the parts of the service that matter most to citizens, staff and stakeholders.
We review your digital service for common security weaknesses and examine how personal data is handled across forms, integrations and content workflows. This helps you identify areas that may require stronger controls, clearer responsibilities or supplier follow-up to support GDPR obligations.
We examine your website against WCAG 2.1 AA requirements, looking at barriers that may affect people using assistive technologies, keyboard navigation or alternative ways of accessing content. We also highlight where publishing practices, templates or documents may be undermining accessibility.
We assess how content is organised, updated and governed across languages, departments and service areas. This includes identifying duplication, outdated information, inconsistent translation workflows and unclear ownership that can make public information harder to trust and maintain.
We evaluate how maintainable your current platform is, where dependencies create risk, and what should be documented before future redevelopment or procurement. The outcome helps you understand whether to improve, replace or re-scope existing systems with greater confidence.
A technology audit typically covers the areas that most affect service quality and organisational risk: accessibility, security, GDPR-related data handling, performance, content governance, multilingual publishing and overall maintainability. We tailor the scope to your organisation, so the audit reflects your actual systems, responsibilities and upcoming decisions rather than using a generic checklist.
In most cases, no. The audit is designed to minimise disruption and is usually carried out through review, testing and analysis that does not interfere with day-to-day use. If any part of the work requires closer inspection or coordination with your team or supplier, this is agreed in advance so your service continuity is protected.
Yes. The audit is structured to help you turn technical findings into practical decision-making material. Many organisations use the results to support internal business cases, prepare tender requirements, clarify scope for future suppliers, or prioritise remediation work in a way that is easier for non-technical stakeholders to review.
An audit is often the right first step when the current situation is unclear. It helps you understand whether your existing platform can be improved, whether specific risks need urgent action, or whether a larger redevelopment is justified. This reduces the chance of commissioning unnecessary work and gives you a stronger basis for planning investment.
