Websites for people with disabilities
We adapt public-sector websites so that they are convenient to use for people with visual, hearing, mobility or cognitive impairments, meet WCAG 2.1 AA requirements and help your organisation meet its legal obligations without additional risk.
If your organisation’s website is hard to use with a keyboard, does not work properly with screen readers or presents information in an unclear structure, it becomes inaccessible to some residents. We will help you identify the problems, fix them and make sure the website is understandable, reachable and operable in line with public-sector requirements.
The website becomes accessible to all users, meets WCAG 2.1 standards and prepares the organisation for the upcoming EAA requirements.
“Tobalt” is a reliable company that meets its commitments on time and honestly. We have worked together for 5 years and have renewed our website again with their help.
Most common problems
The website does not meet mandatory accessibility requirements
For public-sector organisations, accessibility is not optional. If a website lacks a clear structure, alternative texts, keyboard control or sufficient contrast, there is a compliance risk and accountability to supervisory bodies becomes harder.
Residents cannot find important information on their own
When service descriptions, documents, registration forms or contacts are not adapted in line with accessibility principles, some visitors cannot complete actions without extra help by phone or e-mail.
Content is created in a way that later has to be fixed by hand
A common problem – news, documents, tables, links and files are uploaded without clear rules. As a result, even after a clean-up the website soon becomes inaccessible again, and editors have to fix the same errors all over again.
There is no clear basis for public procurement and internal control
IT coordinators and procurement specialists often need not general promises but a specific assessment: what does not meet the requirements, what must be fixed first, how to define the accessibility scope in tender documents and how to accept the completed work.
What we do
Accessibility audit and remediation plan
We assess where on the website residents face real barriers: when navigating by keyboard, using a screen reader, reading content or filling in forms. You get a clear, prioritised plan of what needs fixing first and how it relates to WCAG 2.1 AA requirements.
Benefit: You will be able to plan the work, the budget and the procurement scope on a sound basis.
Convenient use without a mouse
We fix the website so that menus, buttons, forms, search and other important actions can be reached using the keyboard alone. This is especially important for visitors who cannot use a mouse or who use assistive technologies.
Benefit: Residents will be able to browse and complete actions on their own without extra help.
A clear structure for screen readers
We fix the page heading logic, link names, form labels, alternative texts and other elements so that information can be read out clearly by assistive technologies.
Benefit: Important content will become accessible to people who hear the website rather than see it.
Readable design and understandable content
We improve contrast, focus states, text resizing, content layout and the clarity of information. This makes the website easier to read not only for people with disabilities but also for older visitors and those using a phone in difficult conditions.
Benefit: You will be able to present information more clearly and reduce the number of visitors who get lost.
Accessible content and guidelines for editors
We help draw up practical rules on how to upload news, documents, tables, photos, links and video content so that the website stays accessible after launch. If needed, we prepare the information required for the accessibility statement.
Benefit: Your team will be able to maintain accessibility itself in day-to-day content work.
Book a free consultation
- First call
- Free
- Who it's for
- For educational institutions, For healthcare organisations, Municipal bodies
Frequently asked questions
Can you work with an existing public-sector website, or does a new one have to be built?
Yes, we usually start by assessing the existing website. If the technical foundation allows it, we remove specific accessibility barriers and adapt the key templates, forms and content elements. If we see that the existing website can no longer reach the required level, we give a clear conclusion on what is worth fixing and what should be planned anew.
What will we receive to justify the work to management or in procurement documents?
We prepare a clear list of non-conformities, priorities and recommended fixes linked to the accessibility requirements. This helps you justify the need, define the scope of the procurement, include acceptance criteria and later check whether the work has really been done.
Do you help prepare the accessibility statement and internal rules for content editors?
Yes. We can help prepare the information needed for the accessibility statement and provide practical editing guidelines for your team. This matters so that accessibility does not end with a one-off fix but is maintained continuously.
How do you check whether the website is actually easy to use, not just formally compliant?
We assess not only the technical criteria but also real usage scenarios: keyboard navigation, filling in forms, how understandable the content is, page structure, access to documents and how the site works with assistive technologies. This lets us identify the barriers that prevent residents from completing specific tasks on your website.