API integrations: a website that talks to your systems
We connect your website to payment, banking, ticketing, booking or accounting systems. Data is transferred automatically, without retyping by hand, and staff see everything in one admin environment.
Often the website, payments and the internal system work separately: a person places an order on the website, you check the payment in the bank and then retype the data into another program. An integration links these steps so that information is transferred automatically and reliably.
The website and your systems work as one: orders, payments and data are transferred automatically, and staff see everything in one place.
“Tobalt” is a reliable company that meets its commitments on time and honestly. We have worked together for 5 years and have renewed our website again with their help.
Most common problems
The same data is entered several times
Orders, registrations or payments from the website are moved into another system by hand. This takes time, and every bit of retyping is a chance to make a mistake.
Payment status has to be checked by hand
When the website does not know whether a payment went through, staff check bank statements while the customer waits for confirmation.
The website shows out-of-date information
Available places, prices or stock levels change in another system and the website does not see it. People order things that are no longer available.
It is unclear what happens when the connection fails
If an external system temporarily does not respond, data can disappear without a trace. Without a log and automatic resending, errors only come to light when a customer phones.
What we do
Payment and banking integrations
We connect card payments and bank links, and the payment method can be chosen based on the buyer’s country or another rule. The website receives payment confirmation automatically, so the order is marked as paid without any staff involvement.
Benefit: You will see paid orders straight away and will no longer need to check statements by hand.
Ticketing, booking and access control systems
We connect your website to a ticketing, booking or access control system through its API. Purchase, confirmation, renewal, blocking and refunds follow that system’s rules.
Benefit: You will sell online, while your system remains the single accurate source of data.
Staff tools in the admin environment
Where a human decision is needed, we build clear tools: a cashier screen, order search, refunds and reports. Staff do not need to log in to several systems.
Benefit: You will serve customers in one place.
Accounting, CRM and other system connections
We pass order, contact or invoice data to the systems you use and get back from them what the website needs. If a system only offers file export, we set up that kind of data exchange as well.
Benefit: You will stop retyping and avoid errors.
Reliability: logs, retries and monitoring
Every request is logged, failed ones are sent again, and the responsible person is notified about critical errors. Keys and passwords are kept on the server, not in the browser.
Benefit: You can be sure that not a single order will be lost.
Book a free consultation
- First call
- Free
- Who it's for
- For cultural organisations, For other organisations, Municipal bodies
Frequently asked questions
Which systems can you connect?
Most systems that have an API (REST or SOAP) or a reliable data export: payment providers, banks, ticketing, booking and access control systems, accounting and CRM software. First we review the system’s documentation and test environment, then we tell you what can be done and what the limitations are.
Will the integration disrupt our live website?
No. We build and test the integration in a staging environment with test payments and test data. We move it to the live website only when all scenarios have been checked: successful payment, cancellation, refund and connection failure.
What do we need to provide?
The system’s documentation, access to the test environment and a contact person at the system’s supplier. If the supplier has described the rules incompletely, we help you formulate the questions and agree on them.
How much does an integration cost?
We give a price after a short conversation and a review of the system’s documentation, because it depends on how many scenarios need to be covered. There is no monthly fee.