For healthcare organisations:
Website development for outpatient clinics
We build outpatient clinic websites where patients quickly find doctors, registration procedures, opening hours and the most important information, and your team can easily update the content in line with accessibility, GDPR and public-sector requirements.
Experience building websites for organisations that value clarity, accessibility and smooth presentation of information
An outpatient clinic website should help patients understand straight away where to go, how to register, when a doctor is available and which services can be found in one place. At the same time it has to be convenient for your staff, clear for different patient groups and adapted to the requirements that matter in the public sector: WCAG 2.1 AA accessibility, the GDPR, well-organised content management and readiness for public procurement.
- 8yearsof experience – since 2018
- 30+tools deployed for organisations
- 24monthswarranty on completed work
Most common problems
Patients quickly get lost among specialists and services
When information about doctors is scattered across several pages or presented inconsistently, it is hard for people to understand which specialist provides the service they need, where they work and how to register. The reception desk then gets more calls, and some patients go to the wrong place.
Registration steps on the website remain unclear
Patients often cannot find a clear registration process: where to register online, when a referral is required, what to do in an emergency or how to book a follow-up visit. When this information is presented haphazardly, people call about simple things and use up the reception desk’s time.
Important information quickly goes out of date
Doctors’ working hours, consulting rooms, covering specialists, and information on vaccination or preventive programmes change often. If updating content is difficult, inaccurate information stays on the website, misleading patients and increasing the administrative burden on staff.
The website is not adapted well enough for all patients
If the website does not take accessibility requirements into account, some patients find it hard to use the main functions: reading information, filling in forms, finding contacts or understanding the registration process. This is especially important for older people and patients with disabilities.
What we do
An outpatient clinic website that is convenient for patients and easy to manage day to day
Patients find it easier to find the right specialist, service and route to registration on their own.
A clear directory of doctors and services
Your outpatient clinic will be able to present doctors and services so that patients easily find a specialist by specialty, unit, type of service or other information that matters to them. For each doctor you can clearly show the place of work, contacts, how to register and related services.
Fewer confused patients, fewer repeat calls and a calmer day at the reception desk.
A direct route to appointment registration
On the website you will be able to direct patients clearly to registration online, by phone or in person, depending on the type of service. You can also show separately when a referral is required, which documents are needed and where to go in an emergency.
It is easier to keep accurate information on the website that patients can trust.
Easily updated opening hours and contacts
Your team will be able to quickly update doctors’ working hours, consulting rooms, unit contacts, covering specialists and other information that changes daily, without lengthy coordination with external suppliers.
Patients understand more clearly how to prepare for tests and where to find relevant information.
A section for laboratory tests and preparation information
You will be able to publish lists of laboratory tests, preparation rules, sample collection times, how results are delivered and other information important to patients in one place. The content can be updated continuously according to your internal processes.
Important healthcare messages become easier to reach for different patient groups.
Publishing preventive programmes and news
On the website you will be able to conveniently publish information about preventive programmes, vaccination, screening tests, health checks and news about temporary registration or opening arrangements. Content can be structured so that patients quickly find the information relevant to them by age, service or topic.
The outpatient clinic saves reception desk time, because patients find the list of doctors and opening hours on their own and prepare for their visit online.
“Tobalt” is a reliable company that meets its commitments on time and honestly. We have worked together for 5 years and have renewed our website again with their help.
Get in touch about adapting an outpatient clinic website solution
Frequently asked questions
How do you make sure the website meets WCAG 2.1 AA and is suitable for a public body?
When building the website, we plan for accessibility requirements in advance: a clear structure, understandable navigation, appropriate contrast, keyboard control, well-organised form labels and clearly presented content. This makes the outpatient clinic website more convenient for all patients and meets the expectations placed on the public sector.
Will our staff be able to update doctors’ working hours, contacts and news themselves?
Yes, we prepare the website so that your team can manage the most frequently changed information on its own: doctor profiles, working hours, unit contacts, news, descriptions of preventive programmes and other everyday content. We also train the responsible staff and leave clear user documentation.
How do you handle GDPR issues if the website has registration forms or enquiries?
In every project we assess which data is really necessary, how it is transferred and stored, and who has access to it. Forms and other data collection points are designed according to the data minimisation principle, informing the patient clearly about data processing and making sure the solution matches your organisation’s internal procedures.
Can you adapt to public procurement requirements and the technical specification?
Yes, we work according to the process typical of public-sector projects: we help refine the scope, assess functional requirements, and plan for accessibility, security, content management and integration needs. If the procurement is already under way, we can work to the technical specification provided and clearly justify the proposed solutions.